Terms and Conditions
General Terms and Conditions
Acceptance of the Terms of Use
Welcome to membership at The Hivery – we’re glad you’re here! These Terms of Use are entered into by and between you and The Hivery, LLC (“The Hivery”, “Company,” “we,” “our,” or “us”). The following Terms of Use, together with our Privacy Policy (https://www.thehivery.com/website-privacy-policy) and our Member Handbook (https://www.thehivery.com/member-handbook) located here (collectively, these “Terms”), govern your access to and use of the http://thehivery.spaces.nexudus.com/ website for our Mill Valley location, the https://thehiverysf.spaces.nexudus.com/en website for our San Francisco location, the https://virtual.thehivery.com website for the Virtual Membership, any applicable mobile application, and your membership with The Hivery (collectively the “Service”), including any content, functionality, and access offered therein.
Please read the Terms carefully before you start to use the Service. By using the Service, or by signing an acknowledgement of these Terms if that option is made available to you, you accept and agree to be bound and abide by these Terms of Use, our Privacy Policy and our Member Handbook, incorporated herein by reference. If you do not agree to these Terms of Use, the Privacy Policy or the Member Handbook, you may not access or use the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
Member Agreement
- Membership Agreement
The Hivery was created to foster and support a collaborative by providing its’ members with space, learning, and community. By joining The Hivery, our members agree to certain rules for our community. The goal of The Hivery is to support each other, cultivate what’s next in each of our work, collaborate, learn, and grow, all of which requires a commitment to follow the Community Rules (https://www.thehivery.com/community-rules) Any questions about this Agreement, or any rules should be addressed by email to membership@TheHivery.com.
- Term
This agreement remains in full force and effect whilst your membership is in effect, whilst you use the Service, and thereafter as permitted by law.
The Hivery reserves the right to terminate or modify your membership. The Hivery will give members 30-day notice if the membership model changes, pricing changes, access/hours change, or if there is a change to the individual’s membership, including the possibility that the work-style is not a fit for a co-working environment. Note that this 30-day notice is not granted in the case of unkind or illegal behavior as stated in Section 9 – Termination.
The Hivery in no way guarantees any specific location of The Hivery will remain open or available during the membership Term. During the membership Term, Hivery locations may be subject to change, including temporary or permanent closure. No such closure or change shall alter these Terms of Use. Founding Memberships shall not be refunded under any circumstance, including a change in available Hivery Locations. Locations of The Hivery are subject to change without notice. Founding Members shall have no input in any decision by The Hivery to close or change a location.
- Conduct
By using the Service, you agree to the following:
Kindness is the first and most important mantra for The Hivery. Behave well and treat others the way you would want to be treated. Support others’ ideas, efforts, and work. You agree to abide by the Code of Conduct (https://www.thehivery.com/code-of-conduct) and Community Rules (https://www.thehivery.com/community-rules) as put forth in The Hivery Member Handbook (https://www.thehivery.com/member-handbook).
- Community
Believe in yourself, believe in others, and especially believe in the collaborative power of the The Hivery community. Share. Collaborate. Work hard. Have fun. Improve The Hivery for all. Give input to make The Hivery better.
- Membership Details and Access
The Hivery’s membership includes access to The Hivery workspace specific times per week, depending on your membership plan. The Hivery may be bustling with people, and some days, it may be quiet. Workdays are non-transferrable on monthly membership plans. In other words, if you don’t use all of your Hivery days one month, you cannot rollover your work days to the following month. For members with longer term prepaid memberships (including 6-month prepaid and annual prepaid memberships), work days do rollover throughout the term of the prepaid contract.
- All-Access Membership
Members with All-Access Membership must maintain an active membership throughout 2019 in order to take advantage of All-Access membership benefits. Members with All-Access Memberships enjoy San Francisco and Mill Valley membership benefits at the level of their Original Location Membership when the All-Access Membership was purchased. Applicable membership benefits, including day passes and conference room hours, must be shared between the two locations each month and do not rollover. For example, members on the All-Access Flex 4 monthly plan have access to 4 day passes total across both locations per month and four hours of conference room time total per month. For members that purchase the All-Access pass that currently have longer term prepaid memberships (including 6-month prepaid and annual prepaid memberships), work days do rollover throughout the term of the prepaid contract. Membership access and benefits must be shared between the two spaces. The All-Access membership fee is non-refundable and is not transferable and expires on December 31, 2019. If you cancel your Original Location Membership at any time prior to December 31, 2019, your All-Access Membership becomes null and void.
- Changes
We will do our best to notify members of changes to the Rules and this Agreement. We will strive to keep an up-to-date copy of this agreement in the Online Member Area of The Hivery’s website.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. If you have any questions about these Terms, please contact us at membership@TheHivery.com.
- Fees
San Francisco Charter monthly memberships require first and last month payment as a deposit, due upon sign-up to lock in the special monthly rate for 2019 (starting in 2020, new monthly membership fees may apply). Your next payment will automatically occur one month after The Hivery San Francisco opening. We must have a credit card on file for all monthly recurring payments and account charges. If payment information is not up to date and payment does not go through, it is your responsibility to update your membership profile with current payment information within three business days.
If you decide to upgrade or downgrade your membership plan, we will credit your last month’s payment and start you on your new plan on your billing day. You will be charged for your 1st month plus your last month at time of membership change. Virtual Membership does not require prepayment of your last month and recurring billing for monthly members occurs monthly on the day of the month that you first joined. Longer term prepaid memberships (including 6-month prepaid and annual prepaid memberships) are billed in full at the beginning of the contract.
- Termination
We value your membership and your contributions to The Hivery community, but we understand that circumstances can change and you may need to leave the hive. At least a 6-month commitment to The Hivery is highly encouraged as our goal is to build and foster community among our members.
Members are required to give The Hivery 30-days’ notice to cancel a membership. To cancel your membership, please submit a membership cancellation request in writing to membership@thehivery.com. Please note that 6-month and annual prepaid memberships are non-refundable, cannot be paused, and do not auto renew. Long term membership plans cannot be put on hold and must be used for a continuous 6-month term, or annual term, depending on your plan time.
The Hivery reserves the right to terminate a membership at our sole discretion. You agree not to use The Hivery for any purpose that is unlawful, prohibited, or that could damage, disable or impair any of The Hivery furnishings, equipment, or space, or keep other members from using The Hivery, or that would hurt The Hivery as an ongoing business. This also means you won’t attempt to gain access to any computer systems or networks of The Hivery (beyond general web access), or attempt to obtain any materials or information not intentionally made available to all The Hivery members. If your use of the Services violates these obligations, your membership will be terminated immediately.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Our Service may contain links to third-party websites or services that are not owned or controlled by The Hivery LLC. The Hivery LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that The Hivery LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services, access available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
- Connections
You also agree not to use The Hivery or The Hivery property in connection with: a. Contests, pyramid schemes, chain letters, junk email, spamming or similar behavior; b. Defaming, abusing, harassing, threatening or otherwise violating the legal rights (such as privacy and publicity) of others; c. Posting, distributing or disseminating inappropriate, profane, defamatory, obscene, indecent, or unlawful material or information; d. Uploading, reproducing, using, performing or otherwise making available, images, software or other material or information which infringes another’s rights, or is protected by intellectual property laws where you don’t own or license such rights; and e. Uploading or using files that contain viruses, corrupted files, or any other similar software or programs that may damage the computers or property of The Hivery or another member. If you use The Hivery or The Hivery property in connection with the above enumerated actions, your membership will be terminated immediately at the sole discretion of The Hivery.
- Confidences
You acknowledge that during your membership in The Hivery, you are going to be exposed to The Hivery Confidences. “The Hivery Confidences” means information (such as business information, trade secrets, technology, customers and prospects, and other secret stuff) disclosed by The Hivery or by other members of The Hivery (including through your keen observation) that is confidential or proprietary in nature and simply just not known by others. You agree to keep confidential and not to disclose or use The Hivery Confidences, you understand that they remain the exclusive property of whomever disclosed them, and you don’t acquire any rights to such Hivery Confidences.
- Complaints
Please don’t make defamatory or disparaging comments about The Hivery or fellow members. Gossip is not tolerated at The Hivery. Suggestions are welcome in a respectful, private manner to the founder. To make a suggestion, please contact membership@TheHivery.com.
- Intellectual Property Rights
The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The Company name and logo, and all related names, logos, product and service names, designs, and slogans are the property of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Platform are the trademarks of their respective owners.
- Liability
Neither The Hivery nor its members will assume any liability to you with respect to your access to, participation in, use of The Hivery or The Hivery Services, or any loss of information or other property resulting from such participation or use. The Hivery is not liable for loss, damage, or theft of anything left on The Hivery premises. The Hivery will not assume liability for damages or injuries to members, clients, guests, or other parties that members may invite to The Hivery space or on the property of any part of The Hivery or its' premises.
IN NO EVENT WILL THE HIVERY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE PLATFORM, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE HIVERY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE SERVICES IN THE LAST 12 MONTHS OUT OF WHICH LIABILITY AROSE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
- Disclaimer
THE HIVERY PROVIDES THE HIVERY SERVICES “AS IS” AS A SERVICE AND NOT AS A LEASE OF REAL PROPERTY, AND DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TO THE EXTENT PERMITTED BY LAW. THERE IS ALSO NO WARRANTY OF TITLE, QUIET ENJOYMENT OR POSSESSION. THE ENTIRE RISK OF PARTICIPATING IN OR USING The HIVERY SERVICES, REMAINS WITH YOU.
- Indemnification
You agree to defend, indemnify, and hold harmless The Hivery, its agents, owners, members and employees, from and against all claims, liabilities, losses, damages, expenses, judgments, fines and penalties based on or arising out of your actions, errors and omissions, willful misconduct or fraud, breach or violation of the Rules of The Hivery or otherwise suffered in connection with your participation in The Hivery or use of The Hivery Services.
- Consent and Governing Law
Take note that you can’t assign this Agreement without the prior written consent of The Hivery. Since The Hivery is situated in the cities of Mill Valley and San Francisco, we all agree that the law of the great State of California governs this Agreement. And we further agree that exclusive jurisdiction and venue for all purposes under this Agreement shall be in Mill Valley, CA and San Francisco, CA, everybody consents to such jurisdiction and venue. Finally, in the highly unlikely event that any provision or portion of this Agreement is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be unaffected and shall remain in full force and effect to the fullest extent permitted by law. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
- Arbitration
At The Hivery’s sole discretion, we may require you to submit any disputes arising from the use of these Terms of Use or the Service, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying California law.
"The Hivery" Team.